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Showing posts from January, 2025

Branchless banking Vs traditional banking: An overview

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The financial world is transforming very fast. Traditional banking, with its long history, has been the foundation of global finance for centuries. However, these Traditional banking systems are facing competition from branchless banking. Branchless banking is a more recent development. It focuses on making banking easy and quick. However, both traditional and branchless banking solution have important roles today. Traditional banks rely on physical branches to offer services, branchless banking leverages digital platforms, allowing customers to access their finances remotely.  Both models aim to provide essential financial services. But they work in different ways. They also provide different levels of convenience and reach. In this article, we will look at the main differences between the both banking models. We will also talk about the benefits and challenges of each model.  What is Traditional Banking? Traditional banking is the conventional financial system.  These ...

Increasing customer satisfaction & retention with face recognition in eKYC verification

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As the banking and financial institution industry rapidly develops, it is critical to provide customers with a safe and easy way of doing business with their bank. The emergence of eKYC solutions , coupled with the implementation of face recognition technology, has revolutionized institutions' approach to identity verification, simplifying processes and improving customer satisfaction. This blog discusses how you can gain customer trust and retention through face recognition for secure eKYC verification. Why do you need efficient eKYC? KYC Processes are essential for ensuring regulatory compliance, avoiding fraud, and enabling safe interactions. Traditional KYC practices require manual paperwork, in-person validation, and lengthy processes. These challenges are prone to creating frustration, high drop-out rates, and reduced customer loyalty. With automated face verification integrated into eKYC solutions, you can solve these problems by giving customers a smooth and convenient onb...