Digipay Guru

  In today’s world of cut-throat competition, every interaction with the customer matters as it provides you with an opportunity to leave an everlasting impression on them. Almost all the major companies in the world believe and implement this philosophy. There are many companies that have extensively focused on customer satisfaction by offering innovative products and services. For example, Alibaba and Amazon have changed the way people shop. Similarly, WhatsApp and Facebook have changed the way we connect with people across the world. In the industry of financial services, customers are always at the centre of all key operations. Financial institutions incessantly try to improve and come up with better methods to attract and retain customers. However, it does come with its sets of challenges as customers expect the same convenience at  banks and financial institutes  that they experience with that of Amazon and Facebook. Nowadays, customers put banks and financial insti...

  The coronavirus pandemic has impacted several facets of our lives like never before. The pandemic has literally halted most of the human activities for weeks. The current situation is unprecedented for a globalised world whose economy depends so much on the global collaborations. With no international travel and lockdowns imposed in most parts of the world, the economy is suffering. According to some experts, we might be facing a recession worse than that of 2008. The exponential downfall in major industry vertical complies with the expert’s predictions. Coronavirus pandemic is like a nightmare for most of the industry verticals and payments industry is no exception. Many of you might think that with digital and  contactless payments , things won’t be that bad. However, it’s not that easy. In this article, we will discuss the impact of coronavirus on payment industry and will also focus on how it can recover from this pandemic. READ MORE :  How payments can combat coron...

  Africa is a global leader when it comes to mobile money. Over the years, it has become an inevitable part of Africa’s financial services landscape. Since the past decades, the mobile network operators (MNOs) have dominated the   mobile money services   in the entire continent. In addition to that, FinTechs have also laid their strong foundation in the market which has caused many banks to compete aggressively for the  mobile banking  customer. So, is it safe to say that Africa is the new market for mobile money and FinTech solutions?. We’ll try to answer the same question by discussing the mobile money and FinTech success stories of Africa. So, without further ado, let’s begin. Africa: The global leader in mobile money When we talk about the Mobile financial services (MFS) then it covers the entire spectrum of financial services right from current accounts and payments to investments, loans, insurance, and savings. Whereas, mobile money is just a subset of MFS...

I precisely remember the first time when I saw a QR code. I thought that it was just a fancier version of a barcode. Later on, I was pleasantly surprised to see how different and advanced this technology turned out to be. Today, we all are well familiar with the iconic black and white square design of a QR code. The increased penetration of smartphones and access to high-speed internet has led to the massive adoption of the QR codes. That’s the reason why we see it almost everywhere whether it’s for shopping, movies, ads, etc. According to research by Statista, around 11 million households in the US alone will scan a QR code in the year 2020. This number is way more than 9.76 million scans which were recorded in the year 2018. Original Source :  Everything you need to know about QR Code Payments