Digipay Guru

  In today’s world of cut-throat competition, every interaction with the customer matters as it provides you with an opportunity to leave an everlasting impression on them. Almost all the major companies in the world believe and implement this philosophy. There are many companies that have extensively focused on customer satisfaction by offering innovative products and services. For example, Alibaba and Amazon have changed the way people shop. Similarly, WhatsApp and Facebook have changed the way we connect with people across the world. In the industry of financial services, customers are always at the centre of all key operations. Financial institutions incessantly try to improve and come up with better methods to attract and retain customers. However, it does come with its sets of challenges as customers expect the same convenience at  banks and financial institutes  that they experience with that of Amazon and Facebook. Nowadays, customers put banks and financial insti...

  eWallets services have been quite popular in developed countries like the US for almost the last 20 years. However, they have slowly started to gain popularity in the developing countries which are 2 decades behind the developed countries in terms of the IT infrastructure. same reasons; however, the context is different in both the cases. In this article, we will discuss how eWallets play a different role in developing economies as compared to the developed ones. We will also discuss the fact that why  contactless eWallets and mobile payments  have had greater success in developing countries. So, without any further ado, let’s start. Mobile phone compatibility Smartphones are important for a person in the US as well as for someone living in an African country. However, it won’t be wrong to say a smartphone has a greater impact on the life of the latter. It’s because nowadays, the advancements in the smartphones are bridging the gap between a laptop and a phone. So, it’s...

  The coronavirus pandemic has impacted several facets of our lives like never before. The pandemic has literally halted most of the human activities for weeks. The current situation is unprecedented for a globalised world whose economy depends so much on the global collaborations. With no international travel and lockdowns imposed in most parts of the world, the economy is suffering. According to some experts, we might be facing a recession worse than that of 2008. The exponential downfall in major industry vertical complies with the expert’s predictions. Coronavirus pandemic is like a nightmare for most of the industry verticals and payments industry is no exception. Many of you might think that with digital and  contactless payments , things won’t be that bad. However, it’s not that easy. In this article, we will discuss the impact of coronavirus on payment industry and will also focus on how it can recover from this pandemic. READ MORE :  How payments can combat coron...

  Africa is a global leader when it comes to mobile money. Over the years, it has become an inevitable part of Africa’s financial services landscape. Since the past decades, the mobile network operators (MNOs) have dominated the   mobile money services   in the entire continent. In addition to that, FinTechs have also laid their strong foundation in the market which has caused many banks to compete aggressively for the  mobile banking  customer. So, is it safe to say that Africa is the new market for mobile money and FinTech solutions?. We’ll try to answer the same question by discussing the mobile money and FinTech success stories of Africa. So, without further ado, let’s begin. Africa: The global leader in mobile money When we talk about the Mobile financial services (MFS) then it covers the entire spectrum of financial services right from current accounts and payments to investments, loans, insurance, and savings. Whereas, mobile money is just a subset of MFS...

With mobile payment becoming a reality more people are choosing it for various reasons like staying card-free, promoting cashless economy and leveraging order-in-one-click technology. Peer-to-Peer payment apps (P2P) are essential to accelerate and optimize all sorts of mobile payment like sending remittances, bills splitting, trip bookings and even for expenditure management. Indeed, the financial technology gets revamped when you  build a payment application  as it allows users to pay money using peer-to-peer payment apps, mobile wallet apps, cryptocurrency platforms and m-commerce apps. It is no shocker that more than 62% of American millennials users prefer P2P mobile payments as they are fast, convenient, and secure. What is peer to peer payment App? Peer to peer or P2P payments forms a transactions that can be anything from splitting a $50 lunch bill with your colleagues to even paying for rent and gas. It is a peer to peer payment platform t...