Increasing customer satisfaction & retention with face recognition in eKYC verification
As the banking and financial institution industry rapidly develops, it is critical to provide customers with a safe and easy way of doing business with their bank. The emergence of eKYC solutions , coupled with the implementation of face recognition technology, has revolutionized institutions' approach to identity verification, simplifying processes and improving customer satisfaction. This blog discusses how you can gain customer trust and retention through face recognition for secure eKYC verification. Why do you need efficient eKYC? KYC Processes are essential for ensuring regulatory compliance, avoiding fraud, and enabling safe interactions. Traditional KYC practices require manual paperwork, in-person validation, and lengthy processes. These challenges are prone to creating frustration, high drop-out rates, and reduced customer loyalty. With automated face verification integrated into eKYC solutions, you can solve these problems by giving customers a smooth and convenient onb...