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Increasing customer satisfaction & retention with face recognition in eKYC verification

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As the banking and financial institution industry rapidly develops, it is critical to provide customers with a safe and easy way of doing business with their bank. The emergence of eKYC solutions , coupled with the implementation of face recognition technology, has revolutionized institutions' approach to identity verification, simplifying processes and improving customer satisfaction. This blog discusses how you can gain customer trust and retention through face recognition for secure eKYC verification. Why do you need efficient eKYC? KYC Processes are essential for ensuring regulatory compliance, avoiding fraud, and enabling safe interactions. Traditional KYC practices require manual paperwork, in-person validation, and lengthy processes. These challenges are prone to creating frustration, high drop-out rates, and reduced customer loyalty. With automated face verification integrated into eKYC solutions, you can solve these problems by giving customers a smooth and convenient onb...

How can branchless banking overcome the challenges of traditional banking?

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Traditional banks, which rely on physical branches, are facing some big challenges. They are limited by geography, can be expensive to operate, and often can't keep up with what modern customers want. That's where branchless banking solution comes in. This new way of banking uses digital tools—like mobile apps, websites, and local agents with technology—to offer financial services. There is no need for physical branches. Every service can be offered online. It’s a great solution because it makes banking more accessible, especially in rural or underserved areas. There is more to know! In this article, we are going to explore how branchless banking solves the problems that traditional banks struggle with. Also, we will learn about how it’s making financial services easier to access for everyone. So let's begin! How Branchless Banking Solves the Challenges of Traditional Banking? Branchless banking uses the latest technology, local agent networks, and mobile apps to offer its...

Future of branchless banking

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Branchless banking is changing the way we manage our finances. It makes banking services easily accessible. Now you don't actually need to visit physical branches to access banking services like managing accounts, transferring money, or applying for loans. You can easily perform these on mobile apps, online portals, or kiosks. This change is happening because technology is advancing and the demand for convenience in banking is also increasing. Branchless banking systems are making financial services easier and more affordable. It is helpful especially to those people who do not have easy access to traditional banks. As people become accustomed to digital solutions, the demand for convenience is increasing. This shift is changing the way we view banking and opening up exciting opportunities for the future. How Did Branchless Banking Start? Branchless banking began with the aim of assisting individuals who could not easily reach a bank branch. Initially, banks introduced services li...

What are the key benefits of neobanking?

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Fintechs have been growing rapidly in the past years; one of the main revolutions in its wake is that of neobanks. Neobanking is reshaping the future of the banking industry with its innovative, fully online model. These online banks don’t have physical branches like traditional banks. Instead, they offer all their services through digital platforms, making banking more modern and convenient. This shift to digital-only banking is attracting a lot of interest. It very much becomes popular among IT-proficient citizens and businesses that appreciate its efficiency and cost-effectiveness. Here in this blog, we are going to discuss the main benefits of neobanking, which has significantly revolutionized the future of neobanking .  Top 6 Benefits of Neo Banking 1. 24/7 Accessibility This feature makes Neobanking stand out among others. In contrast to the traditional banks, which always work by fixed hours, neobanks allow you to access your account, make transfers, or apply for a financial...